After a storm of angry reviews and feedback as well as numerous reports of subpar technical performance for the PC version of Batman:Arkham Knight, Warner Bros. Interactive Entertainment pulled the plug on game on Steam and issued a general statement on its community forums. At this point, only 31 percent of gamers who purchased this highly anticipated game gave a “positive” with over 4,500 negative reviews out of 6,700 reviews on Steam so far. This isn’t the first time a port has performed poorly, as PC gamers tend to find that the rush to get a game out on multiple platforms simultaneously doesn’t always work out as expected.
Here is the statement in verbatim:
“We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.
Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (support.wbgames.com). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game.
The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.”
Now prospective players are forced to wait as the purchase option has been removed from Steam despite the release date of the game still shows the original 23 June 2015. At the same time, the release date for Linux, Mac OS and SteamOS are still stated as “fall 2015”. Speculations are mounting that a third-party did a poor job in porting the Rocksteady Studio title over to PC but neither the studio or WB Interactive have commented on this.
What a bad, costly beginning for the ending chapter of the already expensive Dark Knight game. Perhaps they need a real Bat-Signal for help.
via Steam & Warner Bros. Interactive Entertainment
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